Everything overseas owners ask before working with Cozyhome. Can’t find your answer? Send us a message.
The questions below are the ones overseas owners actually ask on a first call, grouped into getting started, month-to-month management, money, and ownership.
Fees have their own page with every number on it, and the workflow is set out step by step — so both are only summarized here. See Pricing and How It Works.
If your question is about a specific building, the portfolio page covers the 13 we operate in. Anything else: send it in a message and a reply comes within one business day, in English.
No. The entire onboarding can be done remotely: consultation by video call, documents shared digitally, and keys handed over by your current contact or building management.
We work with investors from Hong Kong, Singapore, Taiwan, Korea, and beyond. English-first communication means time zone and language are never a barrier.
We can take over an existing tenancy, handling rent collection, reporting, and communication from there.
You receive a clear English report every month. Beyond that, we send quick updates on WhatsApp whenever something needs your attention, and offer Zoom review calls on request.
We coordinate vetted contractors. Routine issues are handled within an agreed threshold; anything major needs your approval first, with documented quotes.
We inspect quarterly and send a photo report so you can see the real condition of your apartment without flying in.
We coordinate monthly remittance of your net rental income to your overseas bank account, converting VND to your home currency with full documentation.
Yes. Every cost is itemized with receipts in your monthly report. No surprise deductions — major spend is always approved by you in advance.
Yes, within the foreign-ownership quota and on a 50-year leasehold from certificate issuance. Our Legal & Financial service guides eligibility, the Pink Book, and compliance.
We coordinate rental-income tax registration and filing through local professionals, and keep all records on file — explained to you in plain English.
Two of the apartments we manage, furnished by our own team.
Layouts, rent bands and photographs for every building are on the portfolio page. Still stuck? Send the question.
Send us a message and a Cozyhome advisor will reply within one business day, in English.
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