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Property Management

Hanoi property management
for foreign owners.

Full-service management for overseas investors — tenants, rent, bills, repairs and an English monthly report. 4% of annual rent, across 13 Hanoi buildings we already operate in.

Who This Service Is For

Designed for owners who live overseas.

You do not need to be in Vietnam to run your investment well — that is exactly what we are here for.

You are the right fit if

  • You own a Hanoi apartment but live in Hong Kong, Singapore, Taiwan, Korea, or elsewhere overseas
  • You want rent collected and reported in English each month
  • You need a local team to handle tenants, maintenance, and admin without you being there
  • You want full transparency on every expense before money is spent
  • You communicate primarily via WhatsApp or Email

Common problems we solve

  • ×No reliable local contact for tenant issues
  • ×Repairs approved without your knowledge
  • ×Rent collected informally with no paper trail
  • ×Vacancy with no plan to re-let
  • ×No English reporting on income and expenses
  • ×Language barrier with local contractors and tenants
What We Manage

We act as your operating team in Hanoi.

From the moment your tenant moves in to the monthly report in your inbox, we handle every detail.

Tenant Management

  • Tenant sourcing and advertising
  • Screening and background review
  • Lease preparation and coordination
  • Move-in and move-out inspection
  • Ongoing tenant communication
  • Lease renewal handling

Financial Management

  • Monthly rent tracking
  • Expense documentation
  • Monthly English financial report
  • Owner approval before major spend
  • Rental income remittance
  • All receipts and invoices on file

Property Operations

  • Maintenance request handling
  • Trusted contractor coordination
  • Quarterly property inspections
  • Inspection photo reports
  • Utility and admin bill management
  • Emergency issue escalation
Your Monthly Owner Report

Documented facts, not vague updates.

Every month you receive a clear English summary of your apartment’s performance.

Report includes

  • Rent received this month
  • Expenses paid (itemized)
  • Maintenance notes and photos
  • Net income summary
  • Items needing owner decision
  • Tenancy status and lease timeline

Delivered via

  • Email (PDF or summary)
  • WhatsApp message
  • Zoom call available on request
How Remote Management Works

You stay in control from anywhere.

Free consultation

We understand your property, current situation, and goals.

Property onboarding

Document handover, condition baseline, keys, and communication channel setup.

Tenant setup

Source or onboard existing tenant, lease coordination, deposit handling.

Monthly management

Rent tracking, maintenance, utilities, and tenant communication.

Monthly report

English summary delivered to your inbox or messaging app.

Quarterly inspection

Property reviewed, photos sent, issues flagged early.

Why Cozyhome

A local operating team, priced simply

One fee, one point of contact, and a record of every dong that moves.

4% of annual rent

Our management fee is 4% of annual rent — no setup fee, no percentage on top of every repair. Tenant sourcing, if you need it, is one month’s rent when a tenant signs.

Already in your building

We manage apartments across 13 Hanoi buildings. If yours is one of them, we know the management office, the service charge and the tenant profile before we start.

Nothing spent without approval

Non-urgent costs need your written approval first. Quotes get compared, receipts get filed, and it all appears in the monthly statement.

Add Your Apartment

Tell us about your Hanoi apartment.

We will review your unit and reply within one business day, in English — with a management plan and a realistic rent expectation.

Free Consultation