Arrives without you asking
- Rent received this month
- Expenses paid, itemized
- Maintenance notes and photographs
- Net income summary
- Tenancy status and lease timeline
- Anything that needs a decision from you
A clear, documented workflow for foreign owners who need a local Hanoi team without being physically in Vietnam.
From the first call to your monthly report, every stage is structured so you always know what is happening.
We understand your property, situation, and goals — no obligation.
We review the unit, condition, and current tenancy or vacancy status.
Keys, documents, condition baseline, and your communication channel.
Source or onboard tenants, set up utilities, maintenance, and admin.
Rent, maintenance, utilities, and tenant communication — handled.
A clear English report each month, with review calls on request.
Onboarding runs on video calls and shared files. We walk the apartment while you watch, and the paperwork moves digitally. Keys come from whoever holds them now — your previous agent, a relative, or the building management office.
After that, the working day is ours. We meet the contractors, queue at the management office, and sit with the tenant when the air conditioning stops. What stays with you is the deciding: anything non-urgent waits for your written approval.
Most of the owners we work with are in Hong Kong, Singapore, Taiwan or Korea — one to two hours ahead of Hanoi — so English is the default and the time difference has never been the hard part.
Apartments we furnished and now manage. Sample units from the buildings we operate in — not the whole portfolio.
Every building we work in is listed on the portfolio page, with the layouts and rent bands we see there. Furnishing is a separate fixed-price service — see Interior & Furnishing.
The split matters more than the list — what arrives without you asking, what we settle ourselves, and what stops and waits for you.
Same answers as the full FAQ — these are the three that come up on a first call.
No. The entire onboarding can be done remotely: consultation by video call, documents shared digitally, and keys handed over by your current contact or building management.
You receive a clear English report every month. Beyond that, we send quick updates on WhatsApp whenever something needs your attention, and offer Zoom review calls on request.
We coordinate vetted contractors. Routine issues are handled within an agreed threshold; anything major needs your approval first, with documented quotes.
We will walk you through exactly how management would work for your apartment.
Free Consultation